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      Refund Policy Back


Tour, Safari and Special Event Refund Policy


For Any Reason:                        Refund Amount
Prior to 90 days from event start date…………………………………………………….    100%
60 days to 30 days prior to event start date…………………………………………      50%
Less than 30 days prior to event start date………………………………………….      25%

Special Circumstances:
·If the trip is canceled by Last Frontier Expeditions and Safaris for whatever reason, the client will receive a refund of 100%.

·If the client requests a cancellation at any time for reasons regarding health issues, international terrorism actions or family emergencies prior to commencement of the event date, the client will present a letter from a qualified doctor to Last Frontier Expeditions and Safaris. A refund totaling 100% will be promptly returned to the client upon receipt of such a letter.

·Should the client at any time prior to the event start date but not less than 15 days prior to the event start date, wish to reassign his or her place on the tour to another, full credit equaling 100% will be applied to the reassignment. Full payment must be received from the reassigned (new) client. Upon receipt of the full payment, the payment made by the assigning (former) client will fully and promptly refunded.

·The client may, at their discretion, but prior to 15 days from the event start date, postpone their travel and apply a portion of their payment to a future event. There are specific rules regarding this allowance, however. A "postponement" fee of 10% percent will be deducted from each client not to exceed $250.00 per client. The new travel dates must commence within 6 months of the originally scheduled event.

- Last Frontier Expeditions and Safaris will not be responsible for flight delays or cancellation to and from Cancun, Mexico or any other port (to or from) which our clients travel.

- Last Frontier Expeditions and Safaris urges you to be very careful in planing your connections (to and from) the port from which you are entering and departing Cuba. The "rule of thumb" is to allow at least (3) hours leeway each way.

- Last Frontier Expeditions and safaris is not responsible for any flight delays or cancellations to and from Cuba via Aerocaribe (Mexican) Airlines. However, we will offer you or "corporate" rates for accommodations in Cuba or Cancun, Mexico if such a delay would incur.

- Change of ticket departure date once in Cuba will require payment of $45.00 before departure from Havana, Cuba. We are always willing to accommodate your changes though.

We here at Last Frontiers Expeditions and Safaris want you to travel with us over and over again. We have tried to make this refund policy as liberal as possible within the bounds of practical business management.  We invite you visit our web site and view our testimonials section. We have been sharing the wonders of Cuba for over 10 years with a variety of travelers. We hope you enjoy your travels and that you will return again.

Thank you and travel safe!!

You will be required to sign the following prior to departing for Cuba.

Client Name (Printed) ________________________________

Client Signature ____________________________________

Date  ___________________

20. I will send you the tour info letter.

 

      Refund Policy Back
Offices: Mexico,  Nicaragua , South Africa, New Zealand, Boulder, Colorado
e-mail :
bob@hemingwaytoursandsafaris.com